Frequently Asked Questions
GENERAL
What areas do you serve?
We serve Milwaukee, WI and surrounding counties including Waukesha, Ozaukee, Washington, Racine, Kenosha, and Walworth. If your project is outside this area, submit a quote request and we’ll confirm availability.
How fast do you respond to quote requests?
We respond to quote requests within 1 business day. For time-sensitive projects, include your timeline in the form so we can prioritize correctly.
Do you offer free estimates?
We provide quotes based on the information submitted and may recommend a walkthrough/assessment for accurate scoping—especially for post-construction and trash-out/hoarding projects.
Are you insured?
Yes. Certificates of Insurance (COI) are available upon request and can be issued to meet project requirements.
Do you require a walkthrough?
Often, yes. Walkthroughs help us scope accurately and protect your timeline—especially for post-construction, trash-out/hoarding, and larger recurring janitorial needs.
Frequently Asked Questions
POST-CONSTRUCTION CLEANING
What does “post-construction cleaning” include?
Typical scope includes fine dust removal across surfaces, detail cleaning of edges/ledges/fixtures, removal of light construction residue, restroom/kitchen detailing (where applicable), and floor care appropriate to the finish. Final scope depends on site conditions and readiness at turnover.
Do you remove construction debris?
We can include debris removal (as scoped). Large haul-out, dumpsters, and heavy debris may require separate coordination.
Can you clean while trades are still working?
Sometimes. We can work in phases or zones, but quality outcomes require stable access and reasonable dust control. If heavy dust-creating work continues, we’ll recommend timing adjustments to prevent rework.
Do you clean windows after construction?
We can coordinate interior window cleaning depending on the project and access. Include this request in your quote form.
Frequently Asked Questions
JANITORIAL CLEANING
What types of facilities do you service?
Commercial environments including medical offices, schools, senior living communities, mixed-use offices, and fitness centers.
Do you offer day porter services?
Yes, depending on location and scope. Day porter services are ideal for restrooms, high-touch points, common areas, and “as-needed” issues during operating hours.
Can you customize the cleaning schedule?
Yes. We build schedules based on traffic patterns, risk areas, and business needs (evening, early morning, multiple days per week, etc.).
Do you supply paper products and consumables?
We can, depending on the account. If you want us to manage consumables (paper goods, liners, soap), mention it in your request so it can be quoted correctly.
Frequently Asked Questions
TRASH-OUT & HOARDING CLEANUP
Do you handle severe hoarding and heavy debris situations?
Yes. We provide structured trash-out and deep cleaning support for heavy debris, extreme buildup, and unsafe conditions. Most of these projects require an assessment to scope correctly.
Do you provide sharps cleanup (needles/syringes)?
No. We do not provide sharps cleanup. If sharps are present, they must be removed by a qualified medical waste provider before our work begins.
Do you use ozone for odors?
No. We do not offer ozone treatments. We address odors through physical removal and sanitization of the source.
Do you handle animal waste, sewage, or biohazard conditions?
Yes. We can handle animal waste cleanup, sewage contamination cleanup, and biohazard-related cleaning with appropriate PPE and safety practices. Scope and disposal requirements vary by job.
Can you remove furniture and coordinate dumpsters?
Yes. Furniture removal and dumpster/haul-out coordination can be included (as scoped).
Frequently Asked Questions
MOVE-OUT | TURNOVER CLEANING
What’s included in a move-out clean?
Typical turnover cleaning includes kitchen and bathroom detailing, dusting/wipe-downs of reachable surfaces, floors (vacuum/mop), and final touchpoint cleaning. Add-ons like carpet extraction or haul-out services can be quoted as needed.
Do you offer same-day or next-day turnover?
Sometimes. Availability depends on the condition of the unit, access, and the schedule. Submit your request and include your deadline—we’ll confirm the fastest realistic option.
Can you provide photo documentation?
Yes, upon request. Photo documentation can help with owner approvals, property management records, or closeout reporting.
Frequently Asked Questions
POLICIES | SERVICE CONDITIONS
How do you price services?
Pricing depends on scope, condition, access, and timeline. Post-construction projects often require a walkthrough for accuracy. Janitorial is typically based on frequency, building layout, and usage patterns. Trash-out/hoarding and move-out pricing depends heavily on volume and condition.
How do we get started?
Click Request a Quote. We’ll respond within 1 business day, confirm scope and timing, and schedule a walkthrough/assessment if needed.
Get in Touch. We're Here to Help.
We look forward to helping you create and maintain a clean, healthy environment that’s as enjoyable as it is functional.